{"id":2430,"date":"2026-03-17T11:45:15","date_gmt":"2026-03-17T11:45:15","guid":{"rendered":"https:\/\/elite-t-s.com\/?page_id=2430"},"modified":"2026-03-17T11:45:15","modified_gmt":"2026-03-17T11:45:15","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/elite-t-s.com\/en\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<style>\n  .ecs-terms-wrap{\n    max-width: 1280px;\n    margin: 0 auto;\n    padding: 22px 18px 40px;\n    font-family: Arial, Helvetica, sans-serif;\n    color: #222;\n  }<\/p>\n<p>  .ecs-hero{\n    background: #0d8ec2;\n    color: #fff;\n    border-radius: 4px;\n    padding: 28px 22px;\n    margin-bottom: 30px;\n  }<\/p>\n<p>  .ecs-hero h1{\n    margin: 0 0 18px;\n    font-size: 28px;\n    line-height: 1.3;\n    font-weight: 700;\n    color: #fff;\n  }<\/p>\n<p>  .ecs-hero h2{\n    margin: 0 0 10px;\n    font-size: 18px;\n    font-weight: 700;\n    color: #fff;\n  }<\/p>\n<p>  .ecs-hero p{\n    margin: 0 0 12px;\n    font-size: 15px;\n    line-height: 1.8;\n    color: #fff;\n  }<\/p>\n<p>  .ecs-card{\n    background: #f3f3f3;\n    border-radius: 4px;\n    padding: 22px 20px;\n    margin-bottom: 26px;\n    border: 1px solid #e5e5e5;\n  }<\/p>\n<p>  .ecs-card h2{\n    margin: 0 0 14px;\n    font-size: 22px;\n    line-height: 1.4;\n    font-weight: 700;\n    color: #1f1f1f;\n  }<\/p>\n<p>  .ecs-card h3{\n    margin: 22px 0 10px;\n    font-size: 18px;\n    line-height: 1.5;\n    font-weight: 700;\n    color: #1f1f1f;\n  }<\/p>\n<p>  .ecs-card p{\n    margin: 0 0 12px;\n    font-size: 15px;\n    line-height: 1.9;\n    color: #2d2d2d;\n  }<\/p>\n<p>  .ecs-card ul{\n    margin: 8px 0 0 20px;\n    padding: 0;\n  }<\/p>\n<p>  .ecs-card li{\n    margin-bottom: 10px;\n    font-size: 15px;\n    line-height: 1.9;\n    color: #2d2d2d;\n  }<\/p>\n<p>  .ecs-two-col{\n    display: grid;\n    grid-template-columns: 1fr 1fr;\n    gap: 30px;\n    align-items: start;\n  }<\/p>\n<p>  .ecs-ar{\n    direction: rtl;\n    text-align: right;\n    font-family: Tahoma, Arial, sans-serif;\n  }<\/p>\n<p>  .ecs-note{\n    margin-top: 10px;\n    font-size: 14px;\n    color: #444;\n  }<\/p>\n<p>  @media (max-width: 900px){\n    .ecs-two-col{\n      grid-template-columns: 1fr;\n      gap: 18px;\n    }<\/p>\n<p>    .ecs-hero h1{\n      font-size: 24px;\n    }<\/p>\n<p>    .ecs-card h2{\n      font-size: 20px;\n    }\n  }\n<\/style>\n<div class=\"ecs-terms-wrap\">\n<div class=\"ecs-hero\">\n<h1>Cancellation \/ Refund Policy<\/h1>\n<h2>Introduction<\/h2>\n<p>\n      Please review the following cancellation, refund, and course change terms carefully.<br \/>\n      By registering, paying, or confirming a booking for any ECS course or qualification,<br \/>\n      the trainee acknowledges and accepts the policy below.\n    <\/p>\n<p>\n      This page includes the full English and Arabic policy content for professional<br \/>\n      qualifications, short courses, and changes\/substitutions.\n    <\/p>\n<\/p><\/div>\n<div class=\"ecs-card\">\n<h2>Policy Content<\/h2>\n<div class=\"ecs-two-col\">\n<div>\n<h3>English<\/h3>\n<h3>A. Professional Qualifications<\/h3>\n<ul>\n<li>Cancellation or withdrawal from professional qualifications is not allowed after payment.<\/li>\n<li>Any amount paid to the certification authority is non-refundable (i.e., after payment confirmation and registration with the certification authority).<\/li>\n<li>Membership fees are non-refundable.<\/li>\n<li>In case of withdrawal\/cancellation, if it occurs 3 days before the training starts, 75% of the training fees will be deducted (excluding certification authority fees).<\/li>\n<li>In the event of withdrawal\/cancellation at the start of the training, no refund will be granted (i.e., 100% of the total payment will be deducted).<\/li>\n<li>The remaining amount due to the trainee after deduction will be retained by ECS (for 12 months) for later use by the client for ECS products.<\/li>\n<\/ul>\n<h3>B. Short Courses<\/h3>\n<p>\n          Cancellation\/withdrawal may be allowed up to 15 days before the training starts.<br \/>\n          Any cancellation\/withdrawal that occurs within 15 days before the training will be<br \/>\n          subject to deductions as follows:\n        <\/p>\n<ul>\n<li>A 50% deduction will apply if cancellation\/withdrawal occurs within 10 days before the training starts.<\/li>\n<li>A 75% deduction will apply if cancellation\/withdrawal occurs within 5 days before the training starts.<\/li>\n<li>A 100% deduction will apply if cancellation\/withdrawal occurs at the start of the training.<\/li>\n<li>The remaining amount due to the trainee after deduction will be retained by ECS (for 12 months) for later use by the client for ECS products.<\/li>\n<\/ul>\n<h3>Changes \/ Substitutions<\/h3>\n<p>\n          Changes\/substitutions may be allowed before training starts under the following conditions:\n        <\/p>\n<ul>\n<li>The trainee has the right to change to another course (after payment) up to 15 days before the start of the original course.<\/li>\n<li>If the change is approved by ECS, the trainee must wait until the selected course is offered by ECS.<\/li>\n<li>If a change request is made within 5 days before the start of the course, a 50% deduction of the course fees will apply.<\/li>\n<li>If a change request is made at the start of the training, a 100% deduction of the course fees will apply.<\/li>\n<\/ul><\/div>\n<div class=\"ecs-ar\">\n<h3>\u0627\u0644\u0639\u0631\u0628\u064a\u0629<\/h3>\n<h3>\u0623- \u0627\u0644\u0645\u0624\u0647\u0644\u0627\u062a \u0627\u0644\u0645\u0647\u0646\u064a\u0629<\/h3>\n<ul>\n<li>\u0644\u0627 \u064a\u064f\u0633\u0645\u062d \u0628\u0627\u0644\u0625\u0644\u063a\u0627\u0621 \u0623\u0648 \u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628 \u0645\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u0627\u062a \u0627\u0644\u0645\u0647\u0646\u064a\u0629 \u0628\u0639\u062f \u0627\u0644\u062f\u0641\u0639.<\/li>\n<li>\u0623\u064a \u0645\u0628\u0644\u063a \u062a\u0645 \u062f\u0641\u0639\u0647 \u0625\u0644\u0649 \u0647\u064a\u0626\u0629 \u0627\u0644\u0634\u0647\u0627\u062f\u0627\u062a \u063a\u064a\u0631 \u0642\u0627\u0628\u0644 \u0644\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f (\u0623\u064a \u0628\u0639\u062f \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u062f\u0641\u0639 \u0648\u0627\u0644\u062a\u0633\u062c\u064a\u0644 \u0644\u062f\u0649 \u0647\u064a\u0626\u0629 \u0627\u0644\u0634\u0647\u0627\u062f\u0627\u062a).<\/li>\n<li>\u0631\u0633\u0648\u0645 \u0627\u0644\u0639\u0636\u0648\u064a\u0629 \u063a\u064a\u0631 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f.<\/li>\n<li>\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628\/\u0627\u0644\u0625\u0644\u063a\u0627\u0621\u060c \u0648\u0625\u0630\u0627 \u062d\u062f\u062b \u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628\/\u0627\u0644\u0625\u0644\u063a\u0627\u0621 \u0642\u0628\u0644 3 \u0623\u064a\u0627\u0645 \u0645\u0646 \u0628\u062f\u0621 \u0627\u0644\u062a\u062f\u0631\u064a\u0628\u060c \u0633\u064a\u062a\u0645 \u062e\u0635\u0645 75% \u0645\u0646 \u0631\u0633\u0648\u0645 \u0627\u0644\u062a\u062f\u0631\u064a\u0628 (\u0628\u0627\u0633\u062a\u062b\u0646\u0627\u0621 \u0631\u0633\u0648\u0645 \u0647\u064a\u0626\u0629 \u0627\u0644\u0634\u0647\u0627\u062f\u0627\u062a).<\/li>\n<li>\u0641\u064a \u062d\u0627\u0644\u0629 \u062d\u062f\u0648\u062b \u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628\/\u0627\u0644\u0625\u0644\u063a\u0627\u0621 \u0639\u0646\u062f \u0628\u062f\u0621 \u0627\u0644\u062a\u062f\u0631\u064a\u0628\u060c \u0644\u0646 \u064a\u062a\u0645 \u0645\u0646\u062d \u0623\u064a \u0627\u0633\u062a\u0631\u062f\u0627\u062f (\u0623\u064a \u0633\u064a\u062a\u0645 \u062e\u0635\u0645 100% \u0645\u0646 \u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0645\u062f\u0641\u0648\u0639).<\/li>\n<li>\u0633\u064a\u062a\u0645 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062a\u0628\u0642\u064a \u0627\u0644\u0645\u0633\u062a\u062d\u0642 \u0644\u0644\u0645\u062a\u062f\u0631\u0628 \u0628\u0639\u062f \u0627\u0644\u062e\u0635\u0645 \u0645\u0646 \u0642\u0628\u0644 ECS (\u0644\u0645\u062f\u0629 12 \u0634\u0647\u0631\u064b\u0627) \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u0644\u0627\u062d\u0642\u064b\u0627 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u0645\u0646\u062a\u062c\u0627\u062a ECS.<\/li>\n<\/ul>\n<h3>\u0628- \u0627\u0644\u062f\u0648\u0631\u0627\u062a \u0627\u0644\u0642\u0635\u064a\u0631\u0629<\/h3>\n<p>\n          \u064a\u0645\u0643\u0646 \u0627\u0644\u0633\u0645\u0627\u062d \u0628\u0627\u0644\u0625\u0644\u063a\u0627\u0621\/\u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628 \u0642\u0628\u0644 \u0628\u062f\u0621 \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0628\u0640 15 \u064a\u0648\u0645\u064b\u0627.<br \/>\n          \u0623\u064a \u0625\u0644\u063a\u0627\u0621\/\u0627\u0646\u0633\u062d\u0627\u0628 \u064a\u062d\u062f\u062b \u062e\u0644\u0627\u0644 15 \u064a\u0648\u0645\u064b\u0627 \u0642\u0628\u0644 \u0628\u062f\u0621 \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0633\u064a\u0643\u0648\u0646 \u062e\u0627\u0636\u0639\u064b\u0627 \u0644\u0644\u062e\u0635\u0645 \u0643\u0645\u0627 \u064a\u0644\u064a:\n        <\/p>\n<ul>\n<li>\u0633\u064a\u062a\u0645 \u062a\u0637\u0628\u064a\u0642 \u062e\u0635\u0645 \u0628\u0646\u0633\u0628\u0629 50% \u0641\u064a \u062d\u0627\u0644\u0629 \u062d\u062f\u0648\u062b \u0627\u0644\u0625\u0644\u063a\u0627\u0621\/\u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628 \u062e\u0644\u0627\u0644 10 \u0623\u064a\u0627\u0645 \u0642\u0628\u0644 \u0628\u062f\u0621 \u0627\u0644\u062a\u062f\u0631\u064a\u0628.<\/li>\n<li>\u0633\u064a\u062a\u0645 \u062a\u0637\u0628\u064a\u0642 \u062e\u0635\u0645 \u0628\u0646\u0633\u0628\u0629 75% \u0641\u064a \u062d\u0627\u0644\u0629 \u062d\u062f\u0648\u062b \u0627\u0644\u0625\u0644\u063a\u0627\u0621\/\u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628 \u062e\u0644\u0627\u0644 5 \u0623\u064a\u0627\u0645 \u0642\u0628\u0644 \u0628\u062f\u0621 \u0627\u0644\u062a\u062f\u0631\u064a\u0628.<\/li>\n<li>\u0633\u064a\u062a\u0645 \u062a\u0637\u0628\u064a\u0642 \u062e\u0635\u0645 \u0628\u0646\u0633\u0628\u0629 100% \u0641\u064a \u062d\u0627\u0644\u0629 \u062d\u062f\u0648\u062b \u0627\u0644\u0625\u0644\u063a\u0627\u0621\/\u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628 \u0639\u0646\u062f \u0628\u062f\u0621 \u0627\u0644\u062a\u062f\u0631\u064a\u0628.<\/li>\n<li>\u0633\u064a\u062a\u0645 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0645\u0628\u0644\u063a \u0627\u0644\u0645\u062a\u0628\u0642\u064a \u0627\u0644\u0645\u0633\u062a\u062d\u0642 \u0644\u0644\u0645\u062a\u062f\u0631\u0628 \u0628\u0639\u062f \u0627\u0644\u062e\u0635\u0645 \u0645\u0646 \u0642\u0628\u0644 ECS (\u0644\u0645\u062f\u0629 12 \u0634\u0647\u0631\u064b\u0627) \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u0644\u0627\u062d\u0642\u064b\u0627 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0645\u0646 \u0645\u0646\u062a\u062c\u0627\u062a ECS.<\/li>\n<\/ul>\n<h3>\u0627\u0644\u062a\u063a\u064a\u064a\u0631 \/ \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644<\/h3>\n<p>\n          \u064a\u0645\u0643\u0646 \u0627\u0644\u0633\u0645\u0627\u062d \u0628\u0627\u0644\u062a\u063a\u064a\u064a\u0631\/\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0642\u0628\u0644 \u0628\u062f\u0621 \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0648\u0641\u0642\u064b\u0627 \u0644\u0644\u0634\u0631\u0648\u0637 \u0627\u0644\u062a\u0627\u0644\u064a\u0629:\n        <\/p>\n<ul>\n<li>\u064a\u062d\u0642 \u0644\u0644\u0645\u062a\u062f\u0631\u0628 \u062a\u063a\u064a\u064a\u0631 \u0627\u0644\u062f\u0648\u0631\u0629 \u0625\u0644\u0649 \u062f\u0648\u0631\u0629 \u0623\u062e\u0631\u0649 (\u0628\u0639\u062f \u0627\u0644\u062f\u0641\u0639) \u0642\u0628\u0644 15 \u064a\u0648\u0645\u064b\u0627 \u0645\u0646 \u0628\u062f\u0621 \u0627\u0644\u062f\u0648\u0631\u0629 \u0627\u0644\u0623\u0635\u0644\u064a\u0629.<\/li>\n<li>\u0625\u0630\u0627 \u062a\u0645\u062a \u0627\u0644\u0645\u0648\u0627\u0641\u0642\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0645\u0646 \u0642\u0628\u0644 ECS\u060c \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0645\u062a\u062f\u0631\u0628 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u062d\u062a\u0649 \u064a\u062a\u0645 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0648\u0631\u0629 \u0627\u0644\u0645\u062e\u062a\u0627\u0631\u0629 \u0645\u0646 \u0642\u0628\u0644 ECS.<\/li>\n<li>\u0641\u064a \u062d\u0627\u0644\u0629 \u0637\u0644\u0628 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0642\u0628\u0644 5 \u0623\u064a\u0627\u0645 \u0645\u0646 \u0628\u062f\u0621 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u0633\u064a\u062a\u0645 \u062e\u0635\u0645 50% \u0645\u0646 \u0631\u0633\u0648\u0645 \u0627\u0644\u062f\u0648\u0631\u0629.<\/li>\n<li>\u0641\u064a \u062d\u0627\u0644\u0629 \u0637\u0644\u0628 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0639\u0646\u062f \u0628\u062f\u0621 \u0627\u0644\u062a\u062f\u0631\u064a\u0628\u060c \u0633\u064a\u062a\u0645 \u062e\u0635\u0645 100% \u0645\u0646 \u0631\u0633\u0648\u0645 \u0627\u0644\u062f\u0648\u0631\u0629.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Cancellation \/ Refund Policy Introduction Please review the following cancellation, refund, and course change terms carefully. By registering, paying, or confirming a booking for any ECS course or qualification, the trainee acknowledges and accepts the policy below. This page includes the full English and Arabic policy content for professional qualifications, short courses, and changes\/substitutions. Policy&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2430","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/elite-t-s.com\/en\/wp-json\/wp\/v2\/pages\/2430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elite-t-s.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elite-t-s.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elite-t-s.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elite-t-s.com\/en\/wp-json\/wp\/v2\/comments?post=2430"}],"version-history":[{"count":2,"href":"https:\/\/elite-t-s.com\/en\/wp-json\/wp\/v2\/pages\/2430\/revisions"}],"predecessor-version":[{"id":2434,"href":"https:\/\/elite-t-s.com\/en\/wp-json\/wp\/v2\/pages\/2430\/revisions\/2434"}],"wp:attachment":[{"href":"https:\/\/elite-t-s.com\/en\/wp-json\/wp\/v2\/media?parent=2430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}